Subscribe to RSSCreative, Assistant Production Center Manager- Fleishman Hillard
Responsible for timely and accurate fulfillment of Production Center job requests for printing services, mail or shipping, equipment, and achieving excellence in client service and satisfaction for internal staff.
This position will assist in any capacity to provide high levels of service and ensure proper handling of larger items and sensitive time issues. Must demonstrate flexibility, be able to work in a fast-paced environment and have strong problem-solving skills.
Responsibilities include:
- Develop expert knowledge of digital Production Center print equipment to provide guidance to Creative staff regarding color, layout, paper stock and finishing options
- Act as the liaison with FH Creative Studio designers, art directors and creative directors by advising on color correction, print layout and equipment issues, and setting appropriate expectations regarding the timely and accurate completion of jobs
- Apply sound judgment in identifying jobs that can be produced in house versus those that need to be outsourced to a third-party printer for cost, capacity or capability reasons. Develop vendor relationships for outsourced specialty work and coordinate outsourced print jobs with vendor and with Creative staff to ensure timely and accurate completion according to specifications
- Maintain extreme confidentiality of sensitive FH and client information
- Develop full understanding of WebPrint system for job submission, tracking and billing
- For print jobs not submitted through WebPrint due to native file format, ensure the proper capturing of project numbers and related information
- Conduct business in a manner that recognizes a sense of urgency and maintains constant communication with internal FH client regarding issues and issue resolution
- Concentrate on delivering operational excellence every day
- Keep Production Center Manager informed of any capacity or other issues that may impede ability to deliver a high-quality product within the established deadline
- Other relevant job duties as required or identified
Qualifications:
- Strong communication skills – verbal and written
- Prior extensive and hands-on experience in creative print production in a digital environment and a working knowledge of graphic design concepts
- Ability to think and respond quickly in problem-solving situations
- High School Diploma or GED, some college preferred
- Working knowledge of Mac desktop computers and Adobe Creative Suite software (InDesign and Illustrator)
- Ability to understand and convey business issues and complex concepts
About Fleishman-Hillard
Fleishman-Hillard Inc., one of the world’s leading strategic communications firms, has built its reputation on creating integrated solutions that deliver what its clients value most: meaningful, positive and measurable impact on the performance of their organizations. The firm is widely recognized for excellent client service and a strong company culture founded on teamwork, integrity and personal commitment. Based in St. Louis, the firm operates throughout North America, Europe, Asia Pacific, Middle East, Africa and Latin America through its 80 owned offices. For more information, visit the Fleishman-Hillard website at www.fleishmanhillard.com
Fleishman-Hillard is a part of Omnicom Group Inc. (NYSE: OMC) (www.omnicomgroup.com). Omnicom is a leading global advertising, marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, interactive, direct and promotional marketing, public relations and other specialty communications services to more than 5,000 clients in more than 100 countries.
To Apply go to http://fleishmanhillard.com/careers/ and click the “Apply Now” button below to apply for this position or to learn more about career opportunities with Fleishman-Hillard. Please do not contact the office directly – only resumes submitted by clicking “Apply Now” and applying through the Fleishman-Hillard Careers web site will be considered.
Fleishman-Hillard is an equal opportunity/affirmative action employer. M/F/D/V.
